Fix: Excel Security Warning When Opening Files in OneDrive

Getting a security prompt when opening Excel files in OneDrive? You're not alone. Learn about the issue and how to fix it.

Microsoft Aware of Security Prompt When Opening Excel Files in OneDrive for Business

Users of Microsoft Excel are encountering a security prompt when opening files from SharePoint or OneDrive for Business, a known issue acknowledged by Microsoft. The prompt, reading "This content presents a potential security issue. Do you trust this content?", appears for both .xls and .xlsx files in Excel 2019 versions 2309 and 2406. Excel 2021 users seem unaffected.

Microsoft Aware of Security Prompt When Opening Excel Files in OneDrive for Business

While identified as a "service degradation," the prompt serves as a temporary measure for another underlying issue. Microsoft is working on a permanent solution expected to roll out by August 13, 2024.

Temporary Workarounds:

Until the fix arrives, users can try the following workaround:

1. Mark SharePoint/OneDrive as a Trusted Site:

  1. Search for "Internet Options" in the taskbar.
  2. Go to the "Security" tab.
  3. Click "Trusted Sites," then "Sites."
  4. Add your SharePoint site address (e.g., https://yourcompany.sharepoint.com) and click "Add."
  5. Close all windows and reopen the file from SharePoint.

Note: Organizational IT restrictions may prevent users from modifying these settings. Contact your IT administrator for assistance in such cases.

2. Administrators can implement the fix organization-wide:

  1. Access the Group Policy Management Console.
  2. Navigate to Windows Components > Internet Explorer > Internet Control Panel > Security Page.
  3. Use the "Site to Zone Assignment List" policy.
  4. Add the SharePoint or OneDrive domain (e.g., https://{your-domain-name}.sharepoint.com for SharePoint or https://{your-domain-name}-my.sharepoint.com for OneDrive).

Although a minor inconvenience, this security prompt disrupts workflows for frequent Excel and SharePoint users. The provided workaround offers a temporary solution until Microsoft implements a permanent fix.

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mgtid
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