Metro by T-Mobile Outlets Allegedly Involved in Illegal Sales Practices
A whistleblower claims some Metro by T-Mobile outlets are boosting sales with illegal methods, including the use of ported phone numbers.
A whistleblower has come forward with allegations of illicit activities occurring at some Metro by T-Mobile outlets, claiming that employees are manipulating sales to meet targets, potentially defrauding customers. Whistleblower Reveals Illegal Practices A former Metro by T-Mobile employee, who wishes to remain anonymous, sent a letter to PhoneArena detailing how some outlets are using illegal tactics to inflate sales figures. The whistleblower alleges that a District Manager has been involved in these practices since the first quarter of the year. This involves acquiring ported phone numbers through an outside source. These ported numbers are used to manipulate phone prices, allowing employees to apply discounts in the system. Discounted phones are then sold at inflated prices to customers, with the difference made up by charging customers for accessories. Employees were reportedly instructed not to sell phones below a certain price point. "As employees, we were not only encouraged…