NVIDIA is currently investigating reports of performance issues related to its new NVIDIA App. Gamers have reported performance drops when the software runs in the background, prompting an investigation by tech outlets.
Performance Loss and Cause
The issue was initially reported by Sebastian Castellanos and further investigated by Tom's Hardware, concluding that the app may cause up to a 15% performance reduction in some games. This follows NVIDIA's latest driver release, which introduced the NVIDIA App as the main software, replacing GeForce Experience.
The problem appears to be linked to the app's "Game Filters and Photo Mode" feature. While some results have been inconsistent, with certain tests showing better performance with the app installed, the performance loss is typically observed when these filters are enabled.
Temporary Solution
Disabling “Game Filters and Photo Mode” within the app resolves the problem. - NVIDIA
NVIDIA has acknowledged the issue and is recommending gamers temporarily disable "Game Filters and Photo Mode" in the app. This temporary solution suggests that the problem does not stem from the core app itself but from its built-in filter features.
Potential Fix
A quick hotfix driver is expected soon to address the issue. This may involve disabling the feature entirely or preventing it from being enabled by default.
