Qualcomm Responds to Intel's Claims About Snapdragon Laptop Returns
Qualcomm refutes claims made by Intel's co-CEO about high return rates of Snapdragon-powered laptops, citing positive customer ratings.
Qualcomm has responded to claims made by Intel's co-CEO, Michelle Johnston Holthaus, regarding high return rates for Snapdragon-powered laptops. Intel's claims sparked discussion in the technology industry just months after the launch of Snapdragon X Elite and Snapdragon X Plus laptops. Qualcomm's Rebuttal A Qualcomm spokesperson refuted Intel's claims, stating that return rates for Snapdragon laptops are within the industry norm. While not providing specific numbers, they emphasized that customer satisfaction is high, citing "4+ star" reviews across various platforms. The representative also highlighted the positive reception of these laptops, noting that they've received numerous accolades for performance and battery life, rivaling Apple Silicon. Despite shipping only 720,000 units, it appears customers who purchased these machines have had a positive experience. "Our devices continue to have greater than 4+ stars across consumer reviews and our produc…